| javamonkey insights into the world of caffeinated monkeys |
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Monday, December 02, 2002 Work Sucked Tonight No, I don't hate my job. I still love what I do. But tonight was just not a good night. First, I picked up a ringing phone. That was my first mistake. The person on the other end of the line had hit a dog. With her car. And the dog had a rabies tag number from Park Circle. That's good, because then I can find the tag number in our database. Well, I could have...if the rabies tag number actually belonged to one of our clients and not a Smithsburg patient that just happened to come in for the shot. But I had the Smithsburg chart where this information should have been. But it wasn't there. So, we do have lists of all of the tag numbers and owners names that we give out. But it may have been archived off site. Thankfully, it wasn't, and I called over to Smithsburg to get the person's name and phone number. While I'm doing all of that, the lady called a vet that was closer to the accident (in Waynesboro). But since this dog is not the lady's dog, the vet refuses treatment. She then calls the police to try to get help moving the animal (which was in very bad shape and scared) and locating the owner. The police then call us with the tag number so we can use it to locate the owner (yeah, already doing that, thanks). So, I get the owners info, and call them. And tell them that they're dog has been hit, and we tracked him by the rabies tag number. The owner had lost the dog, and was so happy that someone found him, even if they hit him with a car. She was ready to drive into the hospital to be with the dog. She didn't care how much it cost to make the dog better; she just was so happy to know that he was found and at least alive. But the lady who hit the car wasn't sure if she could bring the dog in to the office or if she would try another clinic in Waynesboro. The dog that was hit was a Rotweiler...that weighed about 150 lbs. Dead weight. And the lady was afraid to move him for fear of hurting him even more. The lady then calls back and says that she'll be bringing him in. As soon as I hang up with her, the police call back and tell me that the dog died. So, I had to call the owner back, and let her know that the dog had died. She just started to weep on the phone. And I gave her the police number for more details and to get directions to the accident site so they could say goodbye to the dog and pick up its body. I thought that was the end of things...but she called back. She lived in an apartment and had no place to bury the body, and had no idea what to do with it. I told her about cremation options and what services we could offer and made an appointment to drop the animal off tomorrow morning. Until then, she said she would keep the body outside so it wouldn't decompose too badly. That whole situation just sucked. That poor woman was so glad to know that her dog had been found, only to find out 10 minutes later that it died. Because the person who hit the dog was too dumb to make up her mind and bring the animal in to our office. When she first called in, we told her to bring in the animal and we would treat it. We could deal with the paperwork and billing and the owner later. But that just wasn't good enough and she putzed around and the animal died because of her. And I had to break that poor owner's heart and tell her. And that sucked ass. Royal flying monkey ass. posted by jaime | 11:13 PM 0 comments |
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